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Florida LemonLaws | Lemon Laws in Florida

Gray Market car owners may not be protected by state lemon laws...

FLORIDA LEMONLAWS

Florida's Lemon Law applies to NEW or demonstrator vehicles sold or long-term leased in the state of Florida.

When consumers buy or lease a new or demonstrator motor vehicle, they must receive from the selling dealer or lessor the "Consumer Guide to the Florida Lemon Law." This publication explains consumer rights, gives steps to follow to resolve problems, contains a toll-free number for the Lemon Law Hotline and a form the consumer can use to notify the manufacturer of chronic defects and time out of service for repair.

To obtain a "Consumer Guide to the Florida Lemon Law," or speak with someone about the Lemon Law, consumers in Florida may call the Lemon Law Hotline at 1-800-321-5366, or 1-850-488-2221 for consumers outside Florida. This phone line should be answered between the hours of 8:30 a.m. to 4:30 p.m., Eastern time. Some coverages are different for recreation vehicles.

FLORIDA LEMONLAWS
If you have a problem with a vehicle that is a safety hazard, check whether the manufacturer has recalled your vehicle. Hazards that aren't listed should be reported to your dealer, the manufacturer of the vehicle, and NHTSA. If a safety-related defect exists, the maker must fix it at no cost to you-even if your warranty has expired. DO YOU HAVE A LEMON CAR? You should contact a Florida Lemon Car Attorney to determine your rights.
The Florida Lemon Law covers defects or conditions that substantially impair the use, value or safety of the new or demonstrator vehicle (these are called "nonconformities"). These defects must be first reported to the manufacturer or it authorized service agent (usually, this is the dealer) during the "Lemon Law Rights Period," which is the first 24 months after the date of delivery of the motor vehicle to the consumer.

If the manufacturer fails to conform the vehicle to the warranty after a reasonable number of attempts to repair these defects, the Florida Lemon Law requires the manufacturer to buy back the defective vehicle and give the consumer a purchase price refund or a replacement vehicle.

The Florida Lemon Law does not cover defects that result from accident, neglect, abuse, modification or alteration by persons other than the manufacturer or its authorized service agent. DO NOT DELAY in reporting a problem as this may cost valuable time and protection.

Consumers should KEEP RECORDS of all repairs and maintenance. A written repair order should be obtained from the service agent (dealer) for each examination or repair under the warranty. The consumer should note the date the vehicle was taken in for repair and date he or she was notified that work was completed. Odometer mileage when the vehicle was taken to the shop and when it was picked up after repair should also be noted. Consumers should keep all receipts or invoices for payment of expenses related to the purchase/lease of the vehicle and to any repair.

What remedies are available to me if my vehicle cannot be repaired?
If you meet the eligibility requirements, you have the right to request that the manufacturer either repurchase or replace your vehicle. If the manufacturer is unwilling to provide either of these remedies, the lemon law gives you the right to an arbitration process.

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Source: Florida's Attorney General

Florida LemonLaws | Lemon Laws in Florida